Better Billing.
We are Realm, a dedicated utility billing service provider based in South East Queensland. Founded in 2023 by our director David Reid, we work to empower communities, specialising in managing water billing for residential buildings and strata communities.
At Realm, our all-encompassing approach ensures seamless utility management from start to finish. Our qualified technicians gather meter data, which undergoes rigorous quality assurance and validation. This meticulous process extends to accurate invoicing, efficient payment collection, and comprehensive account reconciliation, providing you with a hassle-free and complete utility service.
15+
Years of Experience
We are experts in the field of Utlity Billing, specialising in the fields below:
01
Customised Billing Solutions
We will work with you to create a personalised plan to help you achieve your financial goals.
02
Accurate and Timely Invoicing
We’re commited to precision and punctuality for your invoicing needs, ensuring a smooth billing cycle and peace of mind for your residents.
03
Compliance Management
Guarantee that your community avoids overcharges and service disruptions by adhering to regulatory standards, ensuring transparent communication and accountability
04
Financial Forecasting
Plan for the future with our accurate financial forecasting and budgeting services that help you predict costs and manage funds efficiently
05
Usage Monitoring and Optimisation
Monitor your utility consumption with our tools, helping you to optimise usage patterns and reduce waste
06
Tailored Customer Service
Experience personalized customer service that addresses your specific queries and concerns promptly and effectively
Our Team
Our team members are highly experienced and well-versed in the utilties field. Trust in our expertise to achieve the best outcome for your site.
Director
David Reid
David commenced his career in the Army, where he honed his expertise in electronic systems and automation. In 2006, he began working with embedded utility networks, with a primary focus improving metering, reporting and efficiency. Throughout his professional journey, David has held diverse roles, all driven by his commitment to improving community resource consumption. His passion lies in orchestrating optimal outcomes, be it ensuring regulatory compliance, reducing costs, minimizing waste, or enhancing efficiency. David thrives on the challenges inherent in fostering positive change and leaving a lasting impact on the communities he serves.