Better Billing.

Water and energy billing for strata, lifestyle and commercial communities in Queensland and NSW.

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Find your building

Enter the postcode of your building.

Who we work with

Utility billing and embedded network management for strata, lifestyle and commercial communities.

Strata communities

Utility billing and embedded network management for apartments, townhouses and mixed-use buildings.

Committees and strata managers have enough to deal with without chasing meter readings and resident billing queries. Realm reads the meters, sends the bills, collects payments and answers residents’ questions, so your building’s utilities run smoothly and costs are recovered fairly.

Why Realm

  • Trusted by more than 150 communities across Australia
  • Over 30 years of utility and embedded network experience
  • Clear, accurate bills that reduce disputes and committee workload
  • The body corporate keeps ownership and control of its network, with Realm acting as its billing agent
Talk to us about your building About Realm

What we do

  • Billing for electricity, water, gas and hot water, set up to suit your building’s meters
  • Meter readings checked and validated before every bill
  • Payments collected from residents, reconciled and disbursed to the body corporate
  • Management of government rebates and concessions for eligible residents
  • Publication of the electricity price comparison the AER requires
  • Consumption and revenue reports to support budgeting and AGMs
  • Support with electricity supply tenders and tariff reviews
  • One point of contact for residents and building managers

Lifestyle communities

Utility billing for land lease communities, lifestyle villages and retirement living.

Residents in lifestyle communities expect bills that are clear, accurate and fair. Operators need a billing partner who understands the legislation, the residents and the day-to-day running of the village. Realm looks after utility billing and embedded network management so your team can focus on the community.

Why Realm

  • Over 30 years of utility and embedded network experience
  • Patient, respectful service for residents, many of them retirees
  • An understanding of the obligations operators carry as exempt sellers
  • You keep ownership and control of your network, with Realm acting as your billing agent
Talk to us about your community About Realm

What we do

  • Billing for electricity, water, gas and hot water across your village
  • Meter readings checked and validated before every bill
  • Management of government rebates and concessions for eligible residents
  • Move-ins, move-outs and account changes handled for you
  • Payments collected from residents and disbursed regularly to the operator
  • Support with your exempt seller obligations, including the AER price comparison
  • Support with electricity supply tenders and tariff reviews
  • Regular reporting on consumption, revenue and outstanding accounts

Commercial networks

Tenant billing and cost recovery for shopping centres, office buildings and mixed-use properties.

When one gate meter supplies many tenancies, fair and timely cost recovery matters. Realm helps commercial owners and property managers recharge utilities accurately, meet their embedded network obligations and keep tenants informed.

Why Realm

  • Accurate cost recovery, so owners aren’t quietly absorbing utility costs
  • Transparent billing that reduces tenant disputes
  • One partner for billing, compliance and network management
  • Flexible service, from full tenant billing to statement-only splits reports
Talk to us about your property About Realm

What we do

  • Tenant billing for electricity, water and gas
  • Splits reports that divide the bulk meter bill across tenancies, based on each tenant’s metered share of every tariff component
  • Clear Electricity Advice Notices or invoices for each tenant
  • Support with AER exemptions, tenant notices and embedded network compliance
  • Retailer of choice requests from tenants, handled for you
  • Tariff reviews and support with electricity supply tenders
  • Collections, reconciliation and reporting to owners and managers

How it works

  1. 1

    Enter your postcode

    In the search at the top of this page.

  2. 2

    Pick your building

    If a few buildings share your postcode.

  3. 3

    Choose what you need

    Move in, pay a bill, direct debit, move out or rates.

  4. 4

    Get your bills

    Usually on the same cycle as your local water authority or energy distributor.